FAQ
Why is GeeYee different or better than other social media monitoring solutions?
GeeYee offers insights, not just buzz.
Whereas other solutions attempt to provide a more relevant keyword search and then track the buzz on those keywords and their associations, you’re still left with having to employ teams of people to read thousands of posts to obtain insights. And there would be thousands of more posts to read if keyword-based solutions didn’t miss so many important comments and opinions.
Unfortunately, the more people that get involved in reading posts, the more your costs go up, your transparency goes down, your consistency in interpretation suffers, and your turnaround time for insights approaches a few weeks.
Simply put, GeeYee offers the best return on investment (or what we call “IOI – Insight on Investment”) for obtaining social media insights. You get a hands-free service that delivers fast turnaround, full transparency, accuracy, and affordability.
How does GeeYee deliver granular insights in such a cost efficient way?
We have a collection of patents involving natural language processing, text mining, statistical analysis, machine learning, unique business processes, and visualization of data.
These patents coupled with our engineering capability have allowed us to create a unique service. In addition, we have laid the foundation from which limitless applications can emanate.
How much does GeeYee's service cost?
GeeYee’s one-off social media analysis service starts at $1,000. Contact us for a bundled discount and customized solutions.
Do you charge extra for volume of data or keywords?
No, you don’t have to worry about being charged extra hidden costs for deriving meaning from additional volumes of data. We only charge for the insights.
Do you offer a free trial?
No, but we will guarantee your money back if you’re not happy.
How fast is it to set up?
For us, set-up is not about learning how to use a tool. Rather, the question should be how fast is it to turn around insights. To that end, in just a couple of days upon a project request, we give you access to a web application in which you can create a multitude of rich reports.
What industries can make the best use of GeeYee?
Our customers can use our solution on any industry or subject matter wherever user generated content exists.
How far back does the data go and how often can the data be updated?
As often as you like (i.e. daily, weekly, monthly, quarterly).
How long can studies remain live?
As far back as the data sources allow. Some sources have user generated content dating back to 2000. We can update the content as often as you like (i.e. daily, weekly, monthly, quarterly).
Do you have alert functionality?
Yes. Our technology platform is very versatile and we can customize our solution to fit your unique needs from comprehensive monitoring to intelligent alerting. Call us to talk about how we can help you best utilize the insights from social media.
What does GeeYee mean?
In Chinese, it means aggregated opinion. We believe that out of an aggregation of opinions or comments comes truth, or Wisdom of the Crowd.
